Load shedding refers to a technique that enables a system to provide nominal capacity by setting a schedule in which customer requests are temporarily ignored. The technique is widely in use in South Africa, where power plants across the country
The Rise of Artificial Intelligence (AI) in IT Support
In the past, the world of IT support was mostly composed of human agents who provided technical assistance to customers through phone calls, emails, or chatbots. However, with the rise of Artificial Intelligence (AI), the landscape of IT support has
Let’s Talk About Tecno Camon 17 Pro and Its AI Gallery
Most smartphone users take their device’s gallery for granted, not understanding how its functions help in managing their photos, photo apps, and filters. The photo gallery is basic to all camera phone manufacturers, and what it includes depends on
Why Does Company Need Good Management Software
The importance of new technologies and their growing presence in all areas of life makes good management software necessary to help you manage your company effectively. Thus, you can achieve competitive advantages within the market. The management of a company
Benefits Of Artificial Intelligence For Business
Artificial intelligence (AI) is now not only in people’s heads but also in businesses. Since the early 2010s, AI research has been booming, thanks to companies such as Facebook, Google, and others. Intelligent systems are already influencing people’s lives, such
Some Very Powerful AI Tools You Can Use To Upgrade The Customer Experience

Businesses usually experience a couple of years of steady growth and then see a constant dip in customer satisfaction. This is something that concerns them, and they get worried about it. If you want to investigate such behaviors witnessed in